About Us
CVS Group is a leading provider of veterinary services with operations in the UK and Australia. We are focused on providing high-quality clinical services to our clients and their animals, with a commitment to clinical excellence, extensive colleague support, exceptional learning and progression opportunities, and great facilities and equipment at the core of our strategy.
We have 500 veterinary practices* throughout the UK and Australia, including nine specialist-led referral hospitals, 40 dedicated out-of-hours sites, 22 equine and 15 farm practices.
Alongside our core Veterinary Practices division, we operate three Laboratories (providing diagnostic services), seven Crematoria (providing pet cremation and clinical waste disposal), Buying Groups (VetDirect), a pet health plan (The Healthy Pet Club), and an online retail business (Animed Direct).
*Some CVS sites may feature multiple veterinary practices e.g. a small animal practice and an equine practice.
8,800 Colleagues
Our purpose is to give the best possible care to animals.
We focus on recommending and providing the best possible care to every patient, every time. Our dedication to our clients is at the heart of our business and we are focused on their animals’ needs. We constantly strive to achieve the highest clinical standards in the quality of services and products we provide.
Our vision is to be the veterinary company people most want to work for.
We aim to attract, develop and retain the best people and to be the veterinary company people most want to work for. We want to be a great place to work and have a career. We empower all of our colleagues to make the right clinical decisions for our patients. And we are significantly investing in facilities, equipment and industry-leading continued professional development to support our teams.
Our Values - We aspire to an environment that promotes:
We foster a fair and impartial environment, where colleagues feel empowered to voice their concerns and learn without fear of bias or reprisal.
We encourage leaders and teams to take ownership and be honest, with clear expectations and a shared sense of purpose with every colleague understanding the significance of their contributions.
We prioritise trust and cooperation; our colleagues work together to achieve collective goals and provide the best possible care for animals.
We believe in open and inclusive discussions by actively seeking diverse perspectives, embracing challenge, and valuing contributions that enrich our decision-making processes.
We recognise that all outcomes stem from the complex interaction between behaviours and processes. By taking this understanding into our problem solving we can learn more effectively.
At CVS, we recommend and provide the best clinical care every time.
We are committed; developing an environment in which high standards of care can thrive. We assess the latest treatments and share our learnings throughout our group. We develop an environment where our teams feel safe to perform at their very best and to learn from their own and others’ experiences.
We nurture experienced, diverse, and creative members of our teams to deliver high quality animal care with access to industry-leading learning and development. Our extensive support network for all colleagues ensures they do not need to be alone when dealing with a case.
Our Clinical Governance Framework holds us accountable for improving the quality of our services and cultivates a culture of improvement. We also have a robust quality improvement programme, publish an annual Quality Improvement Report and have practice led Q.I. initiatives, supported by our network of 500 Clinical Improvement Advocates.
Find out more about our education and development programmes
We are a great place to work and have a career.
Our practices benefit from the strengths of operating in group that at every level is run by vets and non-clinical leaders.
We have the profession's best learning resources, our support teams help colleagues with every challenge, and we help every colleague with their career progression. We foster an inclusive and equitable workplace environment and have introduced a range of initiatives to promote wellbeing.
The breadth of our group means we offer a vast range of career opportunities. Our diverse practices, hospitals, and support networks have the widest variety of clinical roles. Colleagues can also explore careers in procurement, marketing, operations and acquisitions.
In addition, all our practices and people are supported by experts in IT, HR, payroll, health & safety, recruitment and procurement, leaving them free to focus on caring for our patients.
Find out more working with us
We provide great facilities and equipment.
We are investing to be proud of our practices. Our first opinion practices are supported by a collection of services enabling us to provide care to animals throughout their life. Our Healthy Pet Club allows clients to spread the cost of preventative care with regular health checks offering an early opportunity to identify and treat potential issues.
Our dedicated out-of-hours clinics and specialist-led referral hospitals ensure clients and pets receive a first-class service, even in the most complex circumstances.
Our practices are equipped to quickly get to the root cause of a patient’s problem, backed by our laboratories that offer fast and accurate diagnostic services; and at the end of life our crematoria act with care and compassion.
We are investing in technology that will make it easier to manage our practices and for clients to contact us. All this enables us to offer more services to our clients and better care to our patients.
Find out more about our facilities
We take our responsibilities seriously.
Including putting our people first and caring for the environment. Every important decision takes into consideration the impact it will have on our people. We support colleagues through all manner of life changing moments, whether they are starting a family, undergoing fertility treatment or experiencing ill health.
Our network of pastoral support vets, mentors and Wellbeing Champions, along with a breadth of wellbeing resources, help colleagues to look after their mental health, their career, and to do their best work. All colleagues also have regular monthly line-manager check-ins to support their wellbeing and work.
We care about being a truly inclusive organisation and have a wide variety of programmes around our business to ensure all of our colleagues feel welcome and nurtured. We also care about our industry and provide funding for research within CVS and at partner universities that improves clinical care for animals in our practices and improves standards in our profession.
Find out more about our wellbeing initiatives